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Date: July 5, 2007
In this issue:
A Small Daily Amount of Healthy Chocolate May Support Healthy Blood Pressure.
Dr. Wallach on Tonight's Conference Call
Building Customer Loyalty for Lifetime Value!
A Small Daily Amount of Healthy Chocolate May Support Healthy Blood Pressure.
Having a morsel of chocolate every day may support healthy blood pressure levels and reduce the risk of cardiovascular disease, suggests a new study.
This recent study was published in the Archives of Internal Medicine, and suggests that a daily serving of dark chocolate helped support a more healthy blood pressure. “The most intriguing finding of this study is that small amounts of commercial cocoa confectionary convey a similar BP lowering potential, compared with comprehensive dietary modifications that have a proven efficacy to reduce cardiovascular event rate,” wrote lead author Dirk Taubert from University Hospital of Cologne.
Best Wishes for Ultimate Health and Majestic Dreams !!!!
Steve Wallach GIC
Youngevity International
Helping You Live Younger Longer, and Prettier!
"We Rise to Greatness by Lifting Others"
This
Week's Conference Call
Conference Calls Schedule
First, we would like to thank Charles Bradford for last week’s inspiring and informative call! He discussed the many benefits of taking advantage of unexpected opportunities in the business! We also had Dr. Wallach on our call, sharing information on his July 4th picnic plans.
Tonight’s call brings Dr. Wallach back on with us! Listen in as he talks about the just-released product, S.M.A.R.T. fx™. We have all heard that fish is one of the best “brain foods” available to us, but do you know why? Let Dr.Wallach explain why anyone interested in maintaining and promoting optimal brain health and function should take this innovative new supplement!
Make sure to join us this and every Thursday night at 5:00 PM Pacific, followed by The Leadership Training Call with Sandy Elsberg at 6:00 PM Pacific. Dial (303) 664-6005, ID number 801-6610. Help reduce background noise, and please remember: *6 to mute, *7 to un-mute.
Building Customer Loyalty for Lifetime Value!
If we’ve all seen the mind-blowing statistics regarding the expense of finding a new customer versus retaining an old one, then why aren’t we listening? Despite the statistics, we tend to focus on obtaining a new customer when the fact is, we have a warm-market prospect right at our finger tips! Now is the time to get out that Downline Report and focus on those Preferred Customers. After all, your best customer is a repeat customer!
One of the main elements of customer retention is providing great Customer Service! Youngevity® takes that role very seriously each and every time we have contact with your Preferred Customer. But the fact is, YOU need to play a role in providing great customer service as well! Your customer is a Youngevity® Preferred Customer because of you, and they would far rather hear from you (someone they know) than anyone else!
It all starts with communication. Youngevity® offers a wide range of marketing tools that may be utilized to communicate with your existing customers. Each time we launch a new product or program, why not seize the opportunity to introduce it to your customers? Never underestimate the power of the personal touch! Whether you send a postcard, a flyer, an email, or a creative newsletter specifically for your customers – make sure your communication with them is consistent and on-point. Try to keep their needs in mind and include a special note if you think something will be of particular interest to them. This keeps customers informed and, over time, gets them excited to be involved with you and may even motivate them to pass on referrals to you!
Don’t forget to take the time to show your customers that you genuinely appreciate their business. They'll remember your thoughtfulness because most of your competition won't go the extra mile like you will! Ask them for their feedback and ideas regarding products, promotional materials, and new programs. Once they’ve had the opportunity to make a contribution like this, they tend to feel a sense of ownership in what you're doing, and thus, become more loyal to your products and services. Make them feel special with your genuine interest in them and they’ll never forget you! Remember – people don't care how much you know until they know how much you care!
As a company, we are focused on communicating with you, the distributor. We count on you to focus on the customer. Like anything worthwhile, consistent follow-up requires a lot of effort, but over time you'll reap the benefits of a steady stream of repeat business and referrals. After all, it takes far less time and money to sell to an existing customer than a cold prospect.
Vanessa Hunter
VP-Marketing Youngevity
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